Attention,
at the scale
of your Maison.
Luxia knows how to listen, remember, and return at the right moment. We tailor her to the voice, codes and standards of your Maison, to offer every client the attention of a private salon, at any hour.
What makes a great Maison
cannot be automated. It can be extended.
The voice of your Maison
A tone, a vocabulary, a way of saying things. Luxia speaks like your finest advisors, never like a robot.
The client's memory
Preferences, meaningful dates, past attentions. Every exchange builds on what the Maison already knows.
The right moment
An anniversary, a piece now available, a follow-up after purchase. Luxia takes the initiative with restraint, never insistence.
The human relay
Whenever an exchange deserves an advisor, Luxia hands over with full context. Technology serves the relationship, it does not replace it.
Where every detail matters
Client concierge
Answers, reservations, boutique appointments, at any hour and in several languages.
Clienteling
Helping your advisors remember, prepare an appointment, offer the right attention to the right client.
Aftercare
Following a piece, recalling a service, accompanying a repair with the Maison's delicacy.
Hospitality and experiences
Preparing a stay, anticipating wishes, extending the experience long after departure.
A pilot programme,
not an off-the-shelf product.
Listening
We get to know your Maison, your clients, your codes and your confidentiality requirements.
Composition
We compose a Luxia in your image: tone, know-how, handover rules, integrations.
Pilot
A limited scope, selected clients, results measured together before any extension.
Let's talk about
your Maison.
Maisons in the pilot programme are accompanied personally. Write to us, we will get back to you within 48 hours.